Shipping Policy

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

We offer free shipping in the United States Inland. Other countries may need to charge extra shipping fees.

The time frame of order delivery is divided into two parts:
1. Processing time: Your package will ship out within 1-2 business days.
2. Shipping time:
- FedEx: Arrive within 2-5 business days.
- USPS: Arrive within 3-8 business days.
- Others: Arrive within 5-12 business days.

Please note:
Business days do not include holidays or weekends.
Cancellation can only be made before the packages are shipped out. If the package is already in transit, the order can not be canceled.
Items shipping to Hawaii, Alaska, APO/DPO/FPO, or any other countries can take 1-2 weeks longer than the quoted shipping times above.
Affected by Covid-19, there will be some delays in the delivery.

Find out more info about delivery to a specific country by contacting us via email at service@onesoop.com.